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04-19-2020 03:40 PM - edited 04-19-2020 03:47 PM
Hello,
I have the 4 zone lighting. I have had my laptop since last June ( HP OMEN 15-dc1052nr ) with very few or minor problems I couldn't troubleshoot. Just in the past few days I started experiencing an issue with WASD key lighting. Every part of the keyboard lights up so the lights are working and it doesn't seem like a hardware issue. However, those specific keys are changing color. I can trigger it sometimes when I hit the "A" key, but they also are just randomly flickering the wrong colors on their own without me hitting any keys at all. This is very distracting. I have tried:
- Restarting with all peripherals disconnected
- Updating drivers
- Uninstalling all keyboard related drivers with all peripherals disconnected and then restarting again.
- Changing colors back to default ( they still change to a different color)
- Trying a different range of colors( it always will find a correspondingly different color to change to, though it does stay constant with whatever secondary color it chooses)
I do not recall installing anything since this started 2 or 3 days ago... with the exception of two BIOS updates ( it's on f.16) that the laptop pushed on its own. I would guess that maybe this has something to do with it as I'm not sure what else it could be, but I'd rather not mess with the BIOS if I don't have to... I get really nervous flashing it.
Thanks for any help! I love my laptop otherwise.