• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-20-2020 11:48 PM

HP Recommended

i bought HP OMEN Mindframe headsets 5 month ago and the software (OMEN Command Center) was running just fine....

But, from the recent update (updated 2 days ago), the software has stopped working. I tried reinstalling but it has still not fixed the issue. All it does now is loading the whole time and never opens up anything else. Because of that, i cannot change settings of my headsets i.e., cannot control cooling, lighting and audio settings.

I even updated the drivers of my PC but it's still not helping.

 

I visited HP's website where I found https://h30434.www3.hp.com/t5/Gaming-Notebooks/OMEN-COMMAND-CENTER-NOT-WORKING/td-p/6906346  this page, its said to download the software from the given link but its showing an error while opening -  "We're sorry

HP Customer Support site is temporarily unavailable.

We apologize for any inconvenience. Please check back later."

 

please help

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.