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04-21-2020 02:23 PM
Product: HP LAPTOP 17BS0XX
Operating System: Microsoft Windows 10 (64-bit)
Had internet access with no issues. Yesterday the drivers disappeared and therefor no internet access and it is vital right now to have internet as we are doing online schooling. How do I get the drivers if I have no internet access to download them or to do any updates? The message I got is the local area connection adapter is missing. The only adapters showing up PPPoP WAN & Realtek family controller. I borrowed a laptop and tried to download the current Bluetooth and Realtek wireless LAN drivers to a USB and then tried to open them on my laptop but that did nothing. I know I'm probably missing something here. Any help would be greatly appreciated.
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