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HP 4650 Injet Printer
Microsoft Windows 10 (64-bit)

Every once in a while, my printer loses the option to print in colour and to duplex print automatically - these items are NOT available under Printer Preferences.  Until now I have been uninstalling and re-downloading the driver multiple times (rebooting in between, rebooting the router, etc) until, eventually they shows up, only to disappear again several weeks later.


I found a post from a few years ago with the following solution.  It looks like it would fix exactly the problem I have  been experiencing.  I followed the steps until "Click the "Off" under "Automatic Configuration".  When I change it to "update now" it immediately goes back to "OFF", though it DOES change the "Automatic Duplexing Unit to "installed".  However, when I go into "Printer Preferences" I still do not have the option for colour, and the duplex printing is only manual.

 

Is there anything else you can suggest?

 


WIN10
if you cannot see the "color" tab - do the following:
Open Control Panel
Click on "Printers & Scanners" (or Devices & Printers depending on your view)
Click the printer that isn't printing color and select "manage"
Click "Printer Properties"
Click "Device Settings"
Click the "Off" under "Automatic Configuration" and select "Update Now" (this will cause the option for automatic duplexing unit to be "installed" upon closing the window prompt)
Click "OK" to close the window prompt
Go back into the program you're trying to print from (or from "Printers & Scanners" menu)
Click "Printer Preferences" (or Right click on the printer in "Printers & Scanners")
Click "Paper/Quality" tab
Select "Color" option your require
Now print!

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