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‎04-26-2020 01:51 PM

HP Recommended
Product: HP office jet pro 9015
Operating System: Microsoft Windows 10 (64-bit)

My HP office jet pro frequently stalls on hold in the queue and shows an "offline" error code.  My only solution that works most - but not all of the time - is to turn it off and then back on again - wasting valuable time.  I have had the printer temporarily "fixed" by Geek squad over dozens times by updating the drivers.  But a couple of weeks later it wont print again.  Also, this problem has followed me through 3 printers of the same type i.e. hp office jet pro 9015. 

lutheraner

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