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HP Recommended
C5280 Photosmart Printer
Microsoft Windows 10 (64-bit)

Like so many others, I now have Two (2) C5280 Printers, with the same Problem - Error Message reports Fake Paper Jam.

The Cause of this is related to a Broken Clutch Drive Gear, on the Right Hand Side of the Printer. I have obtained Replacement Plastic Gears and I have pressed One (1) onto the Shaft and set it all up again. I am still getting the same Error Message and I feel that the Gears are not Timed correctly, as the Large White Gears, with a Scroll in its face, is not being engaged, by the Clutch Gear, therefore the Ink Cartridges are not being raised for Replacement.

Does anyone who has worked on these Printers know of a Procedure for setting up these gears, so that they do waht they are intended to do.

Thank You.

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