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HP OfficeJet Pro 9015
Microsoft Windows 10 (64-bit)

I've tried to connect my printer to, but it keeps hitting me with the same message: "That claim code is invalid, try entering a valid claim code."


I've tried rebooting the machine, re-enabling web services, and I get different claim codes every time I print one out anyway, so it doesn't seem to matter what I do.


I was wondering if the code I have is the right code, but it's formatted exactly as shown on the second example below: 16 characters spaced out like the digits on a Visa. Also it doesn't seem to matter whether I include the spaces or not.


Thanks for your help!

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