05-01-2020 02:15 AM
Trying to load my first instant ink colour cartridge and I just get ‘cartridge problem remove and reinstall’ which doesn’t fix the issue.
I can’t figure out how to report/replace a faulty cartridge.
the old cart still works if I put that back in. The new black cart also works fine.
Certain my firmware is up to date.
Any help please? Thanks