• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎05-01-2020 07:27 AM

HP Recommended
Product: HP Mini-in-One 24 Display, Pavilion h8-1360t desktop
Operating System: Microsoft Windows 10 (64-bit)

I just upgraded the display for my HP Pavilion h8-1360t running Windows 10 64-bit to an HP Mini-in-One 24 Display that has an integrated webcam. For whatever reason, Windows 10 does not recognize the webcam, apparently. I have checked all of the settings  in the Camera app; access is allowed. Device Manager shows no camera. Camera app can't find a camera either (screenshots attached). I purchased this display specifically to add a webcam to my desktop so I can participate in Zoom meetings, and basically I have a large paperweight right now. Well, at least the display and the speakers work. Has anyone else had this problem and figured out a solution? The last thing I want to do is get on the phone with tech support, but if I have to, I will. TIA!

Screenshot 2020-05-01 09.16.16.pngScreenshot 2020-05-01 09.20.37.png

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.