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HP Recommended
Pavilion Gaming Laptop 15-cx0077wm
Microsoft Windows 10 (64-bit)

I am attempting to install HP Support Assistant to keep my laptop's drivers up-to-date. When I run the installer, I get a popup window titled "Feature transfer error" that says "Error: -1605  This action is only valid for products that are currently installed." I have made sure that any traces of HP Support Assistant from previous installations are gone. 

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