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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Envy 7855
Microsoft Windows 10 (64-bit)

I understand how the support document says to change the hp eprint printer address. But every time I hit submit I get the error "please enter a valid email address" and then the hp smart website kicks me out. I have tried using a number of rather unique names but still the same thing happens with the same error.

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