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‎05-06-2020 02:30 PM - edited ‎05-06-2020 04:38 PM

HP Recommended
Product: HP Notebook - 14-cm0503sa
Operating System: Microsoft Windows 10 (64-bit)

Hello, can someone please help me.    Wi-Fi will not work on my laptop.

 

Network Status says Not Connected &  "You are not connected to any networks"

 

No available networks are shown  The  realtek rtl8723de 802.11b/g/n pcie adapter does not seem to be working.

 

The only way I can connect to the internet is via a wired connection, ie. a very long, and impractical ethernet cable, that  has to run right across the house, to be  plugged directly into the back of the router.
I've already tried the trouble-shooting, via Windows Network Diagnostics, but all this says is to plug an ethernet cable in!
I would genuinely appreciate any help you can give, as not being able to use Wifi is slowly driving me round the bend lol 

My kind thanks in advance.

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