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‎05-06-2020 03:02 PM

HP Recommended
Product: HP Envy 5032

I receive an error every time I need to print that I have Incompatible cartridges even though I bought new printer with the cartridges inside. I tried to follow the instruction to unplug printer wait 20 sec and plug it again. But nothing works. Can somebody advice how to solve this problem. Thanks.

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