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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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‎05-07-2020 10:39 AM

HP Recommended
Product: HP Officejet 4650
Operating System: Microsoft Windows 10 (64-bit)

I am trying to reconnect my printer with instant ink, but it keeps saying "DNS/GATEWAY PROBLEM". Most of the helpful videos require me to print, and I have no black ink at all.

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