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‎05-07-2020 12:17 PM

HP Recommended
Product: HP Spectre USB-C traveldock 2SR85AA
Operating System: Microsoft Windows 10 (64-bit)

Bought the 2SR85AA usb-c traveldock

according to the  site it should work on a HP Pavilion - 15-cs0960nd (4JR26EA)  

sadly VGA or HDMI doenst work. Tried 3 different monitors (2 times hdmi one time VGA)

2nd monitor cant be deceted by computer.

 

the pavilion has a USB-3.1 port that should support power, Displayport 1.2b  and such on.

 

But the monitors are never decteded.  I Am at a los.

 

please help

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