cancel
Showing results for 
Search instead for 
Did you mean: 
SOLFAM
Level 1
3 0 0 0
Flag Post
HP Recommended
Officejet Pro 6830
Microsoft Windows 10 (64-bit)

Windows 10 on Dell Inspiron 15, printing from all programs -- color printing lacking any blue content. I suspect the problem lies in the blue cartridge, which I just installed. It was sitting on the shelf since November of last year (2019). I'm thinking the problem could be the flow from cartridge to paper is blocked. Does anybody have any other suggestions. I just reinstalled all drivers and printer software. I ran the "clean printer head" a few times, but it didn't help.  

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation