05-09-2020 07:14 PM
I was having trouble with my HP Omen Desktop not too long ago where the system would crash to the blue screen of death shortly after startup, especially when trying to use any graphics intensive program. I contacted HP Support by phone and they were able to have me send it in for a hardware repair on the graphics card.
This all happened about a month and a half ago and it's been working fine ever since. However, just the other day my computer crashed to the blue screen of death again. This time it says, KMODE_EXCEPTION_NOT_HANDLED. No further information is offered up on the bluescreen itself. This happened a few times in a row.
I checked my minidump folder and ran the files through a program called bluescreen viewer. It lists a file called ntoskrnl.exe as the reason for the crash.
I ran a memory check and it came up clean. I tried to go through and manually update every driver in the device manager. I also used the HP Support tool to download and install every available driver update for my system. It seemed to work but this morning I noticed my computer went to BSOD again overnight.
Does anyone have further suggestions? I'm dissapointed with the amount of blue screen trouble I've been experiencing with this computer.
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