Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Flag Post
HP Recommended
HP 27ea
Microsoft Windows 10 (64-bit)

The subject pretty much sums up my issue. Today I was trying to hook up a Switch to my monitor to play games off of a larger screen and came to find out that the buttons on my monitor don't work as they're supposed to. I've had this monitor for about three or four years now and also have a 27er (the buttons on that monitor work, not sure why the 27ea's don't). When I hooked up my Switch (which I did through HDMI1, unplugging the original HDMI that connects my monitor to my PC), I tried messing around to turn the volume down. My button to the far left (Menu/OK button) turns off the monitor and will sometimes create a pop-up that says "Power button locked" or something along those lines. My other buttons do absolutely nothing. I've searched how to "reset" the buttons, but nothing has worked. Any tips would be much appreciated!

Edit: The reason I unplugged my HDMI cable that linked the monitor to my PC was because, seeing that my buttons are mixed, I cannot switch HDMIs. Just thought that might be a good note to add

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation