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eli4
Level 2
24 12 0 1
Flag Post
HP Recommended
Envy 23 Touchsmart
Microsoft Windows 10 (64-bit)

Hi All,

 

Given the COVID-19 environment,  I am having to use my camera more and more. The display is SUPER grainy and not sharp at all and colors look a bit off. I know it's the computer b/c my laptop and my phone display much more sharp true color images. Others from their computer are sharp so I know it's me. I have cleaned the front of the webcam and changed lighting and nothing works. BTW, it looks crappy on Zoom, Hangouts or any platform I am on. It's not choppy it's just the resolution is HORRIBLE. No there is no protective covering over it either. I saw that too as a possible "solution". 

 

Is it the quality of the HP (I hope not)? How can I fix this?

 

THANKS!!!

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