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‎05-12-2020 06:33 AM

HP Recommended
Product: Omen by Hp Laptop 15-ce050nz
Operating System: Microsoft Windows 10 (64-bit)

Hi, so i was using my omen Laptop for about over 2 Years now and I thought it was time now to get a PC. So I got my PC and it was time to transfer the data. My Laptop came with a 128 GB SSD and a 1 TB HDD connected to the Motherboard with a Sata ribbon cable. to transfer the data i took away the 1 TB HDD. So when i was putting it back into the laptop i noticed the Sata Ribbon Cable was unplugged. i plugged the Sata ribbon cable back in including the HDD. But when i was booting the laptop up, it said that my HDD was missing. I turned it off immediately and unplugged the ribbon cable out when i noticed that one of the contacts broke off. So, what shall i do now? Buying a new ribbon cable seems not to be an option as the're is no listing on HP's Website or elsewhere. So i probably need to send it in. Could someone tell my how i send it in? And also i live in Switzerland, so i would need information for Switzerland. 

 

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