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‎05-12-2020 03:27 PM

HP Recommended
Product: LaserJet Pro MFP M26nw
Operating System: macOS 10.15 Catalina

Hi! 

 

I suppose that Wi-Fi module in my printer is down. I haven't changed the router or wi-fi password. Looks like printer is unable to connect to my wi-fi - wireless button keeps on blinking (~1 blink/2 seconds) and never stays lit up.

 

I've tried to:

- moving the printer 0,5m from the router

- reset printer to factory settings

- connect to Wi-Fi using WPS

- redo the whole setup process using HP Easy Start. First using USB cable, then connecting printer to my wi-fi

- setup Wireless Direct option - my laptop can detect printer's wi-fi, but I'm unable to connect to it (unsecured and secured)

- turn off any firewalls (IP Filtering is off)

 

 

Noting worked. Is there anything else I can do to self-service the printer?

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