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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎05-28-2020 05:29 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

I have a Hp Pavilion Gaming series laptop which is having issues with battery . Specifically with Full Capacity Charge  . Which has been fluctuating quite a lot . It was 98% out of the box and suddenly was reduced to 88% and then after a while to 100% . And now its showing that full charge capacity is more than design capacity . 

Following data was obtained through powercfg /batteryreport and hp support Assistant .

 

Installed batteries

Information about each currently installed battery
 

                                                             BATTERY 1

NAME                                                  PABAS0241231

MANUFACTURER                              Hewlett-Packard

SERIAL NUMBER                               41167 

CHEMISTRY                                        LION

DESIGN CAPACITY                            52,500 mWh

FULL CHARGE CAPACITY                53,550 mWh

CYCLE COUNT                                    -

Who Me Too'd this topic
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