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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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05-29-2020 01:31 AM - edited 05-29-2020 01:35 AM
Installed Win10 (1909) on new SSD (laptop shipped with Win7 HDD). Went to HP support page to download drivers and software. For Win10, support has link for:
- Cyberlink PowerDVD 12.0.4.5814 Rev A (sp73343.exe).
When I try to install the PowerDVD software, I get error message:
- You do not have the required version of the program installed on your system. The installation will abort. Please contact your application provider.
When I looked at the support page System requirements section for this software, it states that a previous version (10 or 12) must already be installed. Looks like sp73343.exe is an update installer and not a full installer.
From another posting it suggested to install HP Softpaq Download Manager. I did, but it only lists sp73343.exe.
Looking for download link for full installer for Cyberlink PowerDVD for zbbok 15 G2.
Thanks
Solved! Go to Solution.