Mobile Printing & Cloud Printing

My printer was working fine not too long ago but I started having problems after the ink ran out. after replacing the ink I had a hard time trying to get the test prints to work just by printing from the printer alone. finally, after a full ink cartridge worth of tests, reboots, and cleaning, it printed all colors fine. Then it suddenly did not want to print from my laptop. Ever since then it hasn't been able to connect. 

I've unplugged and restarted it, deleted the app and its history from my computer and redownloaded it again, tried a different wifi router, have updated both the printer and computer software and have run the hp diagnostic doctor multiple times and it simply will. not. print.

That's the only message it gives me, nothing else just "Printing Error". As far as I know, there is nothing wrong the printer printing itself, again it works just fine when I run a test page from the printer. The funny thing is though it will scan to my laptop just fine, so I wouldn't think that the wireless connection is the issue

I'm at my wits end and don't know what else I can do, with the whole quarantine happening I really do not want to have to resort waiting to take it somewhere to get it fixed

any recommendations are much apreciated