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‎06-03-2020 02:08 AM

HP Recommended
Product: Officejet 4650
Operating System: Microsoft Windows 10 (64-bit)

I've tried everything uninstalling and re-installing, print doctor etc, I can print colour documents from my iphone, IPAD and even the test page from my PC is in colour, but when i print a normal colour document from my PC its only black.

Someone said go to the preferences and select the PAPER/QUALITY tab and choose colour but that choice is not there just DRAFT NORMAL BEST.

 

Where am i going wrong here?

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