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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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06-08-2020 12:09 PM
HP Recommended
Product: HP Officejet 8610
My printer keeps saying it is not connected to the internet and HP instant Ink. I try to fix but it routes me to the control panel and asks for a username and password. I am the only owner of this device and have NEVER set up a user/pass combo on this. I have tried all my usual ones just in case. Everytime I print anything, i have to clear the notice that the printer is not connected. Support cant help because it wont connect. I had my IT guy check and he couldnt get around it too.
I need to override the user/pass on the control panel lock so I can reset the printer to default. How can i override this?
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