06-09-2020 11:50 PM - edited 06-10-2020 01:47 AM
I've been using the HP Image Assistant to update drivers during OSD in SCCM. Due to the unreliable nature of it (it was skipping display drivers etc) I only use it to update the BIOS however lately I've noticed it's stopped working. From reviewing the log the error is "Unable to extract files from softpaq". I can see the executable in the download folder as well as the extracted folder with all the files.
I'm unsure of what version I was originally using but I updated to 22.214.171.124 and it's still doing it.
I'd prefer not to scrap it entirely if I can help it, please assist. Laptops are 850 G6's and Windows 10 1909.
Solved! Go to Solution.