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‎06-12-2020 08:07 PM - edited ‎06-12-2020 08:08 PM

HP Recommended
Product: Pavilion Gaming Desktop 690-00xx
Operating System: Microsoft Windows 10 (32-bit)

I recently disabled all of my startup applications; including the Microsoft ones. After I restarted I cannot login onto my computer. When I am brought to the login screen under my account it get an error message saying 

“Something happened and your PIN isn’t available. Click to set up your PIN again.” When I click to set up PIN I receive another box message saying “ Search for app in store?” I click yes and it takes me back to the first screen causing a loop and I cannot change sign in methods. 

I've tried resetting user accounts but the password I enter I am told it is incorrect and I cannot change it due to it not having administrative privileges. I am unable to enter safe mode, unable to restore my system to the last working state, and currently I’m out of ideas on how I can re-enable all of my startup programs to fix this issue. Does anyone have any solutions please?

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