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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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06-16-2020 06:04 AM
Dear users,
The designjet 111 doesn't want to print with any of the windows 10 computers I have available, however with my boss his MacBook it prints without issues, I've tried installing third party drivers as well as windows 10 drivers and neither of them seem successfull. I've tried printing via IP address and optical cable and neither really does anything. The test page appears in the queue but just vanishes after a second and the printer doesn't do anything. My co-worker tried using a virtual machine (64-bit W7) and with this one we could get a test page but not the PDF as the virtual machine would end up crashing. On windows10 the laptop of my co-worker rebooted when he tried due to a failure in the driver I'm assuming.
Best regards,
Louis
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