• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Designjet 111
Microsoft Windows 10 (64-bit)

Dear users,

 

The designjet 111 doesn't want to print with any of the windows 10 computers I have available, however with my boss his MacBook it prints without issues, I've tried installing third party drivers as well as windows 10 drivers and neither of them seem successfull. I've tried printing via IP address and optical cable and neither really does anything. The test page appears in the queue but just vanishes after a second and the printer doesn't do anything. My co-worker tried using a virtual machine (64-bit W7) and with this one we could get a test page but not the PDF as the virtual machine would end up crashing. On windows10 the laptop of my co-worker rebooted when he tried due to a failure in the driver I'm assuming.

 

Best regards,

Louis

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.