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‎06-16-2020 10:13 AM

HP Recommended
Product: HP Envy 4525
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I have an HP ENVY 4525 All-in-One Printer and for some time now it has only been printing in black and white.
I went around the controls and nothing seems to malfunction (HP Doctor, Word, Windows 10) The print tests are completely correct, with the colors included.
Is this a software issue or are you aware of this issue?

Thanks for your help.

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