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‎06-16-2020 01:29 PM

HP Recommended
Product: HP Omen Mindframe
Operating System: Microsoft Windows 10 (64-bit)

Hello, my Omen Mindframe headphones were working perfectly until this morning - suddenly it just stopped working. First thing I did was check if all my drivers were up-to-date (I've since updated everything). Second was to see if there's a problem with the USB port on the desktop. it's perfectly fine too. Then I found this:

 

 

Every time I plug in the mindframe, it just comes up as 'USB Device', whereas previously it would appear as 'Omen Mindframe''.Every time I plug in the mindframe, it just comes up as 'USB Device', whereas previously it would appear as 'Omen Mindframe''.

Every time I plug in the  Mindframe it registers itself as 'USB Device', whilst it was working fine it would appear as 'Omen Mindframe'. I plugged the Mindframe on a few other PCs, to see if it's truly something with my PC that's the problem - but it appears as 'USB Device' elsewhere too. 

 

I'm completely lost on how to make my Omen Mindframe headphones work again. Any help will be dearly appreciated!

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