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‎06-21-2020 05:28 PM

HP Recommended
Product: Pavilion 14-v0005la Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Dear guys, 

 

I have a problem with the mentioned Notebook PC. I have only one or two lines of signal 📶 when connecting my laptop to my wifi router (no obstacles in the middle). The router is just 3 metres away from the equipment so I don't know what the problem is. If I put my phone I have a full signal so I don't know what is wrong with the PC. There are moments I require to switch to a wired connection because the signal strength is so poor.

 

image.png

 

Would you mind telling what could be the solution in this case?

 

The adaptor I´m using is Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter

 

Kind regards,

 

careduro

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