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Microsoft Windows 10 (64-bit)

I have a questions about Black display and missing mouse when connect to sender

 

1. After installed and connect to Sender I found Black display , How to fix the problem. Now we try to fix by edit rgsenderconfig file at

Line :Rgsender.Compatibility.Displays.AllowNvidiaResolutionMatching=auto

Line :Rgsender.Compatibility.Displays.ForceEdidOnHeadless=1

                   At set up in configuration 2 line it enough or not for fix Black display

2. Found issue about mouse cursor missing or hidden on receiver.

 

Thank you.

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