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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎06-22-2020 09:43 AM

HP Recommended
Product: HP6950 all in one
Operating System: Microsoft Windows 10 (64-bit)

Hello 

I don't know why but I never seem to get a magenta cartridge delivery (not since sometime last year).  Maybe instant ink assumes I have a spare one,  but I don't...

I've found it impossible to contact anyone at HP (virtual assistant is worse than useless imo, not sure why it's used by HP), can't get through by phone,  etc.  Last time I had to buy a magenta cartridge from Amazon,  and I don't really want to have to keep doing this.

The printer is telling me to replace the cartridge again, now.... I've waited again to see if an instant ink delivery arrives, but it doesn't. 

So... please can someone help me?

Many  thanks 

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