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‎06-22-2020 11:20 AM

HP Recommended
Product: HP Scanjet G3110
Operating System: macOS 10.15 Catalina

Not so fast, HP!  You said back in Janaury that this problem had been solved.  I JUST upgraded to Catalina, and now my Macbook Pro will not communicate with my scanner.  Yes, I've had the scanner for a while -- but it WORKS GREAT!  Incidentally, this is the second time that I've had trouble getting a driver or software to make the scanner work -- same thing happened the last time I upgraded my laptop.  

 

What gives?  Surely HP can keep up on all the latest OS updates and update drivers accordingly!  I know you're in the business of selling more machines, but all this does is aggravate those of us who have purchased hardware from you in the past — and will drive us to look elsewhere in the future!

 

PLEASE tell me what I can do to make my scanner talk to my laptop again.  Thank you.

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