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06-22-2020 07:50 PM
So there was a new update for windows 10 this week and I just received the notification last night. Like normal, I closed out of all my applications and hit the good o'l "Update and Shutdown" button before I left for the night. I get back from work today only to find that my pc decided to say "screw this guy" and not work. The desktop turns on with the internal lights working, but the display refuses to show up. I get the 8 warning beeps telling me that there was an error for my pc, but the Beep Code is 2:2. According to the HP support website that is an issue between the outdated BIOS update and the WIndows 10 update. The solution proposed is: "Typically no steps needed." Thanks, that would help if it worked... Anyway, I tried the Sure Start, which doesn't work; aka the WIndows and B or WIndows and V key with the power for 2 to 3 seconds. I disconnected about everything and reconnected it in the pc, nothing changes, and I cant seem to get the menu up by "repeatedly tapping the esc button when the pc turns on," which hinders me from downloading a usb version of a BIOS update onto my pc. Idk what to do and everytime I call the HP support it says that they are not open even tho their times are mon-fri, 8am to 12pm.