06-25-2020 05:25 PM
I am having an issue with my HP Envy 32 AIO with the GeForce RTX 2060 graphics card.
Recently I updated to Nvidia's Studio Driver version 451.48 released on June 24th 2020. After the update, my computer was crashing like the power was being turned off. The screen would go black and I would have to manually press the power button to turn it back on. It would then go through reconstructing data and boot back to Windows like normal. However, within about 5 minutes of normal use (browsing internet, no gaming or anything) it would suddenly turn off again.
This happened about 4 times before I decided to roll back the graphics driver through device manager in the control panel. After rolling back the drivers, the crashing stopped.
I received a response from a user on Nvidia's website that this is a power supply problem and that graphics drivers could not cause a power loss crash like the one I am experiencing.
Is this a potential power supply issue or could a driver cause this? I had not installed any other drivers today and my BIOS was updated a few days ago to the latest version through Support Assist without any issue.
Can anyone help me with this? For now, my system is stable but I am wondering if the power supply really needs attention or not.