• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
TouchSmart 610-1150y
Microsoft Windows 10 (64-bit)

Updated to Windows 10 several years ago, computer has worked flawlessly until very recent connection problems affecting my ability to work remotely via Citrix.  MS Tech Support did Windows 10 complete reinstall and update yesterday, and I now have NO AUDIO.  As my audio was working perfectly two days ago, I refuse to believe that this computer - which is otherwise in perfect condition - cannot now give me sound.  Any ideas?  I hate to have to purchase a new computer just because of a driver incompatibility issue.  Surely there is a solution????

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.