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HP Notebook - 15-db0085cl.
Microsoft Windows 10 (64-bit)

I am having to send my laptop to a company to work on it.  They said I had to remove any locks on the machine.  Have tried everything that shows up on the internet about removing lock screen and log in to computer but still it requires some sort of code or password.  I do not have any biometric  readers. Thank you in advance Wayne651

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