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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Officejet Pro 8610
macOS 10.15 Catalina

I recently moved my office and am trying to connect Officejet Pro 8610 to my new wireless network. When I go to the network setup on the LCD display panel, it gives me an error message that says "The feature has been locked by your administrator or the person who set up the printer". That person is me and I have never locked anything. I need help getting my printer setup to my wireless network ASAP.

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