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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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07-04-2020 08:25 PM
HP Recommended
Product: HP ENVY x360 CONVERTIBLE 15-BP0xx
Operating System: Microsoft Windows 10 (64-bit)
Hi Community.
I'm having a persistent issue now for the last week - any document I send to my wireless printer from my laptop will only print in A5 - aligned to the left of the landscape page. All settings show A4. The same documents etc can be printed from my phone and another computer on the same network, with no issues.
I've deleted the printer from the laptop and reinstalled it. I've done a factory reset on the printer (even though the printer works fine from other sources) and I'm still having the same trouble.
Can anyone shed some light on what the issue might be? I'm a homeschooling Mum and I need to be able to print!! 🙂 Appreciate the help, in advance.
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