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‎07-06-2020 02:58 PM

HP Recommended
Product: HP Pavilion - 15z-cw100 CTO
Operating System: Microsoft Windows 10 (64-bit)

My notebook is passing all of the sound tests and the mic tests, I have restarted all settings and updated all drivers and to no avail is my sound working normally. Videos will play in normal sound and then phase into silence, or low volume and then suddenly be extremely loud. My mic will also not work but is passing all of the tests. Headphones work but the mic quality is low and therefore inconvenient for all of the virtual meetings I have. 

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