• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Mac Mini 2020 model.
macOS 10.15 Catalina

Hi,

I hope someone can help me with an issue I have connecting my Thunderbolt 3 120W G2 dock. I have plugged it into the a/c power and then connected it via the pre installed cable to the Thunderbolt port on the back of my 2020 Mac Mini but the hub just doesn't turn on. All I am using it for is to connect external items via USB as the new mini only has 2 x USB ports on the back and has 4 Thunderbolt 3 ports. I am not tech by any means and thought it would be just a plug and play unit, but obviously not.

if anyone can help I would really appreciate it.

 

Andy

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.