• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-08-2020 08:19 AM

HP Recommended
Product: Pavilion x360 convertible

The volume button at the side of the laptop seems stuck (it doesn't look stuck, in that the 'up' and 'down' buttons look equally un-pressed-down, but it's acting as if it is). The volume keeps decreasing down to zero, and the only way to solve it is to hold on the 'up' volume control on the side of the laptop, apart from when that then increases the volume. Moreover, the volume adjuster is displayed on screen, frozen and mute. Only when I keep pressing the side volume button, it disappears from the screen. When I remove the pressure,it reappears. it is getting very irritating and making the laptop difficult to use. How can I disable the volume buttons on the side of the laptop, as they are useless anyway owing to the f7 and f8 keys? 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.