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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎07-13-2020 04:35 AM

HP Recommended
Product: HP Envy 5546
Operating System: Microsoft Windows 10 (32-bit)

Hi, I have a problem with our printer where it is saying 'Ink Cartridges Problem' constantly. I have installed new cartridges supplied from HP Instant Ink but still get the message. I was getting the message before the new cartridges were installed but thought the new cartridges would solve the issue. It hasn't. I have tried all the things it says to do, like cleaning the contact points on the cartridges and in the printer and also removing the power cord etc. That does not work either.

 

Any help would be appreciated.

Thanks

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