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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-17-2020 09:32 AM

HP Recommended
Product: HP 8600 Pro
Operating System: Microsoft Windows 10 (64-bit)

I've an HP 8600 Pro AIO unit connected via Ethernet to my home network. I use the PDF application PDF-XChange as my default PDF handler to manage my PDF files. When I scan documents from the 8600 to my computer - either from the sheet feeder or the flatbed - and open them in PDF-XChange, I get an error message within the app that says "The following problems were detected in the document: Error loading object - misaligned object." 

 

I also have a Fujitsu ScanSnap ix1500 scanner connected to my network, and I get no error messages when I scan using that device.

 

What is causing this error, and how do I resolve it?  Thank you.

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