• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-20-2020 11:23 AM

HP Recommended
Product: Envy 13-AQ0001NG
Operating System: Microsoft Windows 10 (64-bit)

Hi,

i got a HP Envy 13 wich is great in terms of hardware, but the software support is bad. I have currently Windows 10 (Version 2004) and my Fingerprint Sensor doesn't work anymore, there is no update for this. Or another example: Graphics Driver (intel Graphics) is still for Windows Build 1909 came out on 18 March (about 5 months later after Microsoft released Version 1909)!

When can I expect updated Fingerprint Drivers for Version 2004?

 

Thanks in advance!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.