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Damonp
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HP Recommended
HP Spectre x360 - 13-ae021tu
Microsoft Windows 10 (64-bit)

Hi

 

Chasing some help, please. I think I've tried all the simple fixes I can find through Google and none have worked so I'll keep it as short as possible.

 

  • My speakers worked yesterday, but magically aren't working today.
  • Bluetooth headphones do work.
  • Corded headphones do work.

The laptop has Realtek High Definition Audio(SST) installed.

 

In terms of what I have tried in order to resolve the issue:

  • I've used the Windows sound settings troubleshooter
  • I've installed all updates through HP Support Assistant
  • Through device manager,
    • I've disabled and re-enabled the device
    • I've uninstalled and re-installed the drivers
    • I've updated the drivers for the device

Any help or guidance is appreciated.

 

Thanks

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