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‎07-23-2020 12:28 AM

HP Recommended
Product: HP Spectre Folio Convertible 13-ak0xxx
Operating System: Microsoft Windows 10 (64-bit)

Internal microphone will not work.  Have tried the following:

1.  Hard reset.

2.  Bios and driver updates.

3.  Deleting the Microphone Array and reinstalling.

4.  HP Support Assistant (speaker and microphone hardware problem detected)!!

 

For a fairly expensive laptop, this is horrible support from HP according to the numerous other owners with the same problem.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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