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HP Pavilion 570-p050
Microsoft Windows 10 (64-bit)

I am trying to order media recovery kit but the order never goes through. I do not get a on screen confirmation number, or email. My credit card also does not get charged.  I cannot get to a live person at HP to get help, and the live chat people have not been able to help either.  This is extremely frustrating.  Does anyone know how to get help over the phone, or any other way to get my order placed?  I have tried ordering 4 different times now using different computers/browsers, all with the same results.

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